General
By accessing or using the FractionAIR Parts website and purchasing products from us, you agree to the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use this website or purchase any products from us.
Products
FractionAIR Parts sells used aircraft parts that are tested and inspected before being listed for sale. All parts are sold as-is, without any certification or warranty. While some parts may come from certified aircraft, they are sold in their dismantled condition. It is the buyer’s responsibility to ensure the part meets their needs before purchasing.
• Products requiring freight shipping are non-refundable.
• Electrical components are non-refundable, unless declared unserviceable by a certified mechanic.
• Products sold as cores are non-refundable.
Order Process
• All orders are subject to product availability.
• FractionAIR Parts reserves the right to cancel any order in the event of errors in product descriptions, pricing, or availability.
• You will receive an email confirmation upon placing an order. Please ensure your contact information is accurate for communication regarding your order.
Payment
• We accept major credit cards, PayPal, and other methods of payment listed at checkout.
• Prices are in USD or CAD (as applicable) and do not include taxes or shipping fees, which will be added at checkout.
• Orders are processed only after full payment has been confirmed.
Shipping
• We ship both domestically and internationally. Shipping costs are calculated at checkout based on the destination and shipping method.
• International buyers are responsible for all duties, taxes, and import fees, which are not included in the product price or shipping charges.
• Delivery times may vary due to external factors, such as customs delays or carrier issues.
• Risk of loss and title pass to the buyer once the order is handed over to the shipping carrier.
Returns & Refunds
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund, provided it is in its original condition and packaging.
• To initiate a return, please contact us at info@fractionairparts.com with your order details.
• Return shipping costs are the buyer’s responsibility, unless the product was damaged or incorrect due to an error on our part.
• Refunds will be processed after the returned item is inspected. Please allow up to 10 business days for the refund to appear in your account.
• Products that require freight shipping, electrical components, and items sold as cores are non-refundable.
Liability
• FractionAIR Parts is not liable for any damage, injury, or loss arising from the use of parts sold through our website. It is the buyer’s responsibility to ensure the proper installation and use of all parts.
• Our liability is limited to the purchase price of the product.
Privacy
We take your privacy seriously. Please review our [Privacy Policy for information on how we collect, use, and protect your personal information.
Modifications
FractionAIR Parts reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of the site constitutes acceptance of any changes.
Contact Information
For any questions or concerns regarding these Terms and Conditions, you can contact us at info@fractionairparts.com or call 419-953-6351.
